AyMINE – Technical documentation
Modules
Task, project & quality management
Manager approval with the task report
Why some data can't be deleted
Adminitration of areas, projects, calendars
Region / project / methodology
Change management process in a project
GDPR and record of qualifications
Qualification of user or contact
Right to Manage Qualifications
Task, project & quality management
Administration of the Task Management Module
System rights for the task management module
Methodology and Quality Management systems
What a methodology / QMS consists of
Collaborative Resolution of Multiple Problems
Customer Service Response Generation
Incident and Quality Issue Management
Objects affected by the problem
Problems, Incidents, Helpdesk Tickets
Return project plan by baseline
Sample tasks and methodologies of the area
Effect of the task on the right to modify the attached object
The person responsible for the task
Working procedure – task definition
Objects related to the task pattern
Contacts and directories module (CRM)
Order overview for customer groups
Contacts and directories module (CRM)
System Permissions and CRM Module Settings
Send bulk messages in compliance with GDPR
How to correctly forget a person's details
Unsubscribe and set preferences
for bulk mail
Web management and automation
Receiving a message from the web
Human resources
Personalistics – User Permissions
Human Resources module security
Manage department / division data
Overview of Personnel Information for pracov# Employment Contract
Synchronizing staff and system users
Products, assets and sales
Received order for goods or services
Finance management
Metrics and Measurements
Technical Modules
Sabre plugin module
Enterprise Architect connector
Database link to Enterprise Architect database
Enterprise Architect connector
System Modules
The AyMINE Framework Module
AyMINE — Tips for Mobile Usage
Configure how your system looks and works
Gestures and Keyboard Shortcuts
More about how the system works
Private notes and tags for objects
Overview of Modules and Record Types
Filtering in the list of records
System Management
Securing posts and internal discussions
Additional functions with files
Copying and moving files between objects
Files (documents) linked to the object
Formatted texts in the application
Gateway settings for external messages
IMP gateway settings for email communication
Internet Call Gateway Settings
Directory
Directories are used to store business and people contacts. Contacts are broken down into directories primarily to protect information. They allow you to control who has access to information and who does not. Access settings are used both to protect valuable business information and GDPR legislation.
You can create any number of directories on your system and control access rights to each one. For example, you can have a directory of business contacts visible only to the business department and another directory of work contacts created for a specific project.
Active Contact Management
A directory is a business area and besides contacts, tasks. This allows you to log the tasks that need to be done with contacts (e.g. repairing them, calling customers with a new offer, etc.) directly in the directory.
Directory on your mobile phone
You can also sync directories to your mobile phone or to another application, e.g. MS Outook, Thunderbird, emClient, etc., using the Sabre module. This allows you to use contacts immediately for emails or phone calls. At the same time, you can share them with those who need them.
Using address books and GDPR
Address books are designed to meet GDPR.
Example: For a project, you create a directory for everyone who is working on the project. The directory serves everyone for the duration of the project and makes it easy for them to make calls.
When someone stops working in the project, you remove their contact from the directory. At the same time, they stop synchronising to everyone else's device, so you download the contact from the company's records, as GDPR requires. However, you can keep the contact stored in another directory for a co-worker.
When the project ends, you cancel the directory. It stops synchronising to people's devices. This makes it easy to cancel all shared contacts.
Note: You need to have an active Sabre module in AyMINE for synchronisation.