AyMINE – Technical documentation
Modules
Task, project & quality management
Manager approval with the task report
Why some data can't be deleted
Adminitration of areas, projects, calendars
Region / project / methodology
Change management process in a project
GDPR and record of qualifications
Qualification of user or contact
Right to Manage Qualifications
Task, project & quality management
Administration of the Task Management Module
System rights for the task management module
Methodology and Quality Management systems
What a methodology / QMS consists of
Collaborative Resolution of Multiple Problems
Customer Service Response Generation
Incident and Quality Issue Management
Objects affected by the problem
Problems, Incidents, Helpdesk Tickets
Return project plan by baseline
Sample tasks and methodologies of the area
Effect of the task on the right to modify the attached object
The person responsible for the task
Working procedure – task definition
Objects related to the task pattern
Contacts and directories module (CRM)
Order overview for customer groups
Contacts and directories module (CRM)
System Permissions and CRM Module Settings
Send bulk messages in compliance with GDPR
How to correctly forget a person's details
Unsubscribe and set preferences
for bulk mail
Web management and automation
Receiving a message from the web
Human resources
Personalistics – User Permissions
Human Resources module security
Manage department / division data
Overview of Personnel Information for pracov# Employment Contract
Synchronizing staff and system users
Products, assets and sales
Received order for goods or services
Finance management
Metrics and Measurements
Technical Modules
Sabre plugin module
Enterprise Architect connector
Database link to Enterprise Architect database
Enterprise Architect connector
System Modules
The AyMINE Framework Module
AyMINE — Tips for Mobile Usage
Configure how your system looks and works
Gestures and Keyboard Shortcuts
More about how the system works
Private notes and tags for objects
Overview of Modules and Record Types
Filtering in the list of records
System Management
Securing posts and internal discussions
Additional functions with files
Copying and moving files between objects
Files (documents) linked to the object
Formatted texts in the application
Gateway settings for external messages
IMP gateway settings for email communication
Internet Call Gateway Settings
Gestures and keyboard shortcuts
The system provides the best possible user experience for all-day use
Keyboard shortcuts and gestures make work much easier. Some functions are not available without them.
Shortcuts for efficient on-screen work
Large screen and keyboard allows efficiently work with the ability to view multiple windows and Drag & Drop.
Multiple windows on the screen
CTRL + click on detail — open detail in a separate window
CTRL + click on 
— open the discussion of the object in a separate window
Benefits and problems with separate windows
Drag & Drop with multiple windows
Drag & Drop works between single window but also between separate windows where provides the best benefit. Therefore, we recommend using separate windows for quick work with records.
Window does not open
If you have Pop-ups blocked in your browser, the feature may not work properly. Depending on your settings, you may get a warning that the system has blocked the window, or nothing at all.
We recommend enabling pop-ups for the domain aymine.cz / aymine.com. We never abuse them for advertisements and if you enable them for these domains, the behaviour for other sites will not change.
Working with a single window
CTRL + W — close window
Object detail
CTRL + S — Save record changes
CTRL + R — Reload record (does not reload application)
CTRL + SHIFT + right arrow — go to the next record in the list
CTRL + SHIFT + left arrow — go to the previous record in the list
CTRL + up arrow — previous tab in detail
CTRL + down arrow — next tab in detail
Dashboard
The Dashboard is a screen with an overview of multiple records — main dashboard, meeting table, pocket, etc.
CTRL + Q — close the last open tab (last window)
CTRL + W — same as above
Double-click on widget button in the line — close all widgets except the selected
Modal window, help window
A modal window is one that appears above another. It is used for selections or small previews
ESC — close modal window
Switching between tabs
CTRL + left arrow — previous tab
CTRL + right arrow — next tab
CTRL + digits — jump to the tab with the given number
Middle mouse click at the page tab — close the page
Gestures for mobile devices
The application is adapted for mobile devices for smaller displays. It adds the possibility to work efficiently with gestures
All windows
Finger right (long stroke) — To the next window
Finger left (long stroke) — To the previous window
Hold finger on button — View help for action
Hold your finger on a window tab — show description and close button
Object detail
Finger up — To the next detail tab
Finger down — To previous detail tab
Finger right (short stroke) — To the next record in the list
Finger left (short stroke) — To the previous record