AyMINE – Technical documentation
Modules
Task, project & quality management
Manager approval with the task report
Why some data can't be deleted
Adminitration of areas, projects, calendars
Region / project / methodology
Change management process in a project
GDPR and record of qualifications
Qualification of user or contact
Right to Manage Qualifications
Failure Analysis for an Individual Property of a Component or Process
FMEA – Probability of Detection
FMEA – Probability of Occurrence
Task, project & quality management
Administration of the Task Management Module
System rights for the task management module
Methodology and Quality Management systems
What a methodology / QMS consists of
Collaborative Resolution of Multiple Problems
Customer Service Response Generation
Incident and Quality Issue Management
Objects affected by the problem
Problems, Incidents, Helpdesk Tickets
Return project plan by baseline
Sample tasks and methodologies of the area
Effect of the task on the right to modify the attached object
The person responsible for the task
Working procedure – task definition
Contacts and directories module (CRM)
Web management and automation
Human resources
Products, assets and sales
Technical Modules
Enterprise Architect connector
System Modules
The AyMINE Framework Module
System Management
Additional functions with files
Copying and moving files between objects
Files (documents) linked to the object
Formatted texts in the application
Gateway settings for external messages
IMP gateway settings for email communication
Internet Call Gateway Settings
Message with the outside world
Gateway settings for external
messages
Gateways allow the system to communicate with other systems
Communication gateways provide access to various interfaces (email, SMS, web forms, etc.).
Interface documentation
The different interfaces have their own help pages
- IMAP gateway for email
- VOIP gateway for calls and SMS
- Web forms connector (part of the web module)
Overview of settings
The Settings Overview provides configurations for email and VoIP gateways; web services are provided by the web module and are set up on the WEB Connectors page. (Module availability depends on the services used.)
SMTP gateway
In addition to the IMAP gateway described above, AyMINE supports a simpler SMTP gateway for sending notifications and short messages. Its advantage over IMAP is simpler configuration and strictly one-way operation.
Password protection for communication gateways
The system must store passwords to mailboxes, but great care is taken to secure them. Realistically, their multilevel protection is much more secure than passwords stored, for example, in MS Outlook on the user's local computer.